Susanna Theo founded Protocol and Etiquette Services in 1998. She is a Miss Manners for the 21st Century, with real usable help not only educating, but entertains her audiences. Susanna is an international instructor/course developer, honored by the media in Hampton Roads,VA and Shenandoah Valley, VA for her design and placement of etiquette programs interfacing with private school curriculum. She has appeared on dozens of radio and television shows as an expert guest, and the author of subject area manuals and magazines articles.
Ask Susanna any question about how to successfully handle yourself in any situation; she will have a fun and interesting answer!
Training and Certifications
The Protocol School of Washington
Holds all Certifications since 1998
Corporate International Protocol and Etiquette Consultant
Tea & Etiquette
Community Mediation Center, Norfolk, VA - Conflict Resolution & Mediation Skills
Allen Media Strategies - Media Mastery
ASYMCA - Working with "At Risk" Youth
Virginia Math Science Partnership Grant 2014
Integration of Mathematics and Science
Interdisciplinary Strategies (K-6)
Western Governors University 2014
Tidewater Community College 2008
Associates of Arts, Liberal Arts
Florida Metropolitan University 2005
Civility Begins With A Smile...--Scheduled for release Spring 2015!!
July 2011- People Skills – Social boundaries can be blurry Spirit Southwest Airlines Magazine.
May 2011 – Career Ruining Social Blunders -You don’t know you’re making; Professional Skills
www.bus-ex.com series forthcoming
On Going- Workbooks and facilitator's manuals published for private and government sector instruction.